Assistant Director of Philanthropy & Alumni Engagement
Assistant Director of Philanthropy & Alumni Engagement
About Western Kentucky University:
Western Kentucky University (WKU) is a student-centered, applied-research institution committed to providing its students with a transformative academic and social experience and to elevating its surrounding communities. Founded in 1906, WKU is the second largest undergraduate institution in the Commonwealth of Kentucky with approximately 15,035 students (29% first generation, 18% underrepresented minority) and just over 2,500 faculty and staff employees.
Western Kentucky University is committed to empowering its campus community to embrace diversity by building equitable and inclusive learning, working, and living environments. At the heart of our mission, we seek to provide holistic education and employment experiences that prepare students, faculty, and staff to become effective scholars, contributors, and leaders in our diverse and evolving communities.
Located 65 miles north of Nashville, TN, and just over 100 miles south of Louisville, KY, WKU's main campus is in Bowling Green, KY - a city with approximately 70,000 residents. Our population is ethnically diverse, with more than 85 languages spoken in and around Bowling Green, and people from 35 nationalities call our community home.
Western Kentucky University seeks to attract talented faculty and staff who are inspired individually to contribute to WKU's strategic plans and ongoing success. We offer comprehensive wellness and health benefits to employees and their families, including domestic partners and other qualified dependents and take pride in providing a workplace culture that supports balancing the responsibilities of work and family life. Paid-time off for holidays, vacation and sick leave, and a tuition discount program for employees and dependents are also provided. Learn more about WKU and Bowling Green at wku.edu/about.
Duties and Responsibilities
- Manage a portfolio of current, lapsed and prospective leadership annual giving donors. Cultivate relationships with these donors via email, phone, social media, video conferencing, and texting
- Execute touchpoint cadences across portfolio to ensure consistent and relevant donor communication
- Identify and troubleshoot challenges to donors' online giving and engagement experience and work with appropriate colleagues to address
- Solicit donors to make new gifts, renew or upgrade. Promote philanthropic opportunities, such as university and college giving opportunities, crowdfunding projects, Day of Caring and alumni association membership
- Identify potential major gift prospects and collaborate and advance to colleagues, as appropriate
- Collaborate effectively with other members of the Philanthropy, Strategic Operations & Appeals, Alumni Engagement and Donor Engagement & Communications teams as part of a comprehensive multi-channel marketing program
- Maintain division core values (positive, accountable, resilient, feedback, professionalism)
- Develop and maintain broad knowledge and network of contacts across the university, such as admissions, athletics, colleges and programs, for additional information and relevant content to share with donors, as well as demonstrate the impact of their giving.
- Share upcoming opportunities to attend events, volunteer, participate in alumni association activities/services, or otherwise deepen their engagement with the university, to lead to financial support.
- Perform other job-related duties as assigned
Knowledge, Skills, and Abilities Essential for Success
- Use multiple cloud-based platforms simultaneously to gain information
- Create strong professional relationships across mediums, especially via video conferencing
- Provide excellent customer service
- Comfortably solicit donors
- Articulate a strong and compelling case for support
- Apply creative and entrepreneurial thinking, while applying sound judgment and conducting oneself with integrity
- Handle interpersonal relationships maturely, thoughtfully, and empathetically, including the ability to work with individuals from diverse backgrounds
- Handle confidential material responsibly and interact professionally with a wide spectrum of individuals
- Be fluent in the "menu" of engagement and philanthropic opportunities across the university (regional alumni events, on campus events, mentorship and volunteer opportunities, crowdfunding campaigns, fundraising priorities) to inform conversations and solicitations
- Prioritize effectively
Physical Work Requirements
- Continuous work at a computer with multiple monitors
- Constant contact with others (face-to-face, by telephone, or otherwise)
- Exposure to moderate noise, i.e. work colleagues, business office with computers, phones, and printers
- Regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer and telephone keyboard
- Regular, predictable attendance is required; may require occasional weekend and evening work
- Regular requirement to work under strict deadlines
- Occasional night and weekend work will be required
- Some Travel will be required
- Bachelor's Degree
Salary Range: $46,100 - $55,000*
*An increase in base salary will be considered at the end of each fiscal year.
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.
Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU''s Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at firstname.lastname@example.org or by phone at (270) 745-5121.
The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at email@example.com or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.
Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php
Quicklink to apply: http://wku.interviewexchange.com/jobofferdetails.jsp?JOBID=161848