Manager, Student Accounts and Loans

Title: Manager, Student Accounts and Loans

Department: Accounting Office

Regular or Temporary: Regular

Hours Per Week: 40

FLSA Determination: Exempt

Weeks Per Year: 52

Open Date: 09/04/2024

Open Until Filled: Yes

Full or Part Time: Full Time

Position Summary     

Trinity College seeks a staff that reflects the changing demographics of our student body. Our student body is diverse, representing forty-one states and seventy countries with 21 percent U.S. students of color and 50 percent who identify as women. More than 90 percent of students live on campus. Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. With more than 2,100 full-time undergraduate students and ninety-one graduate students, the college maintains a rigorous academic profile complemented by a vibrant and diverse co-curricular program. We consider our location in a culturally and socioeconomically diverse capital city to be among Trinity’s most distinctive assets, a we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.

The Manager of Student Accounts and Loans plans, directs, and participates in billing collecting and reporting of student accounts receivable.

Responsibilities include:

• Supervision of student loan processing, billing and collections of multiple loan programs.
• Verify and review accuracy of billing system calculation process, includes maintenance for each term billing cycle.
• Resolve complex and sensitive individual billing/collection situations with students and families, requiring substantial problem solving and negotiation skills.
• Qualifications

Bachelor’s degree, 3 – 5 years of billing, collections, customer service and supervisor experience are required.

Proficiency in Word, Excel required. People Soft experience preferred.

Special Instructions to Applicants     

All applicants must apply online by submitting their resume, cover letter and three references.

Posting Number          S00999

Quick Link: https://trincoll.peopleadmin.com/postings/3369