Classified Representative
The Colorado Springs Gazette, located in beautiful downtown Colorado Springs, Colorado, is seeking an experienced Classified Representative to work in our sales department. Who we are We believe in ideas, collaboration, and promoting a fun and engaging work environment. Together, our team works hard every day to support our community and bring results to our clients. We employ a diverse group of talented people and offer our employees an exceptional benefits package.
What you'll do
• Make outbound calls to small businesses, legal clients and funeral homes to further relationships and sell additional services including special sections.
• Establish and maintain good relationships with private party, funeral homes, legal agencies and entities.
• Input and process all legal notices received via fax, email or phone including scheduling notice and providing final copy to client and any requested affidavits.
• Input and process obituaries received via fax, email, in person or phone including ad scheduling and proof submittal to client. Skills you should have
• Good proofreading skill is a must to achieve 100% accuracy for our customers.
• Strong attention to detail.
• Exceptional customer service that goes above and beyond our customer's expectations.
• Ability to adhere to strict deadlines while achieving a high level of accuracy.
• Experience working in a collaborative team environment.
• Excellent communication, presentation, and interpersonal skills.
• Experience with CRM system.
• Proficient in Microsoft Office.
Things we'd love to see
• Desire to learn our industry, develop product knowledge and be fluent in communicating newspaper advertising features and benefits.
• Demonstrated ability to think fast on your feet and provide suggestions and solutions for our customers.
• Positive attitude and outgoing personality.
• Passion for helping customers.
Education/Experience
• Minimum of high school diploma or equivalent.
• Minimum 1 year previous sales and/or customer service experience.
• Previous newspaper knowledge preferred.
• Knowledge of Gazette design, ad layout and production technology a plus.
• Experience working in a collaborative team environment.
• Excellent communication, presentation, and interpersonal skills.
We Have The Gazette offers competitive pay and a comprehensive benefit package that includes medical, dental, vision, critical illness and accident insurance, life insurance, disability insurance, a 401k plan, identify theft, legal, pet insurance and paid holidays, vacation, sick, personal and volunteer time.
Why Us? Love where you work with a career at the Colorado Springs Gazette. A workplace should be more than just a means to making a living. At the Colorado Springs Gazette we believe in making a difference. We believe in being the best at providing news, information, subject matter expertise and services that enrich the lives of subscribers and advertisers helping make our community a better place to live, work and conduct business. Internally, we believe in ideas, collaboration, and promoting a fun and engaging work environment. Working at the Gazette means that you'll be working for a reputable media company that's been around for more than 100 years. We are a two time Pulitzer Prize winner, the premier source of news and information for Colorado Spring and the Pikes Peak Region and the second largest circulation newspaper in Colorado.
You'll learn from some of the best professionals in the state and most importantly, you'll work for a company that values our community and strives to make it a better place to live, work and raise a family.