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Receptionist/ Front Desk Staff

Olympia Physical Therapy   olympia, WA   Full-time     Call Center / Customer Service
Posted on July 28, 2022

Receptionist/ Front Desk Staff

Olympia Physical Therapy is looking to hire a full-time, energetic, personable individual who is willing to work diligently on their own tasks, but in a collaborative team environment as well. Olympia Physical Therapy prides itself in customer service as well as the highest level of patient care. Our front desk staff plays an important role in keeping patients up to date with their insurance and scheduling needs as well assisting other staff with billing and authorization needs.

Receptionist/ Front Desk Staff

Office Receptionist Skills and Qualifications:

  • 2+ years of experience as a receptionist, customer service
  • Telephone skills, scheduling, customer service insurance verification and authorization are helpful to this position
  • Attention to detail, organization, and time management are critical
  • Flexibility in job responsibilities
  • Professionalism in dress and actions
  • Welcomes visitors by greeting them in person or on the telephone; answering or referring inquiries
  • Ensures availability of treatment information by filing and retrieving patient records
  • Maintains patient accounts by obtaining, recording and updating personal as well as financial information
  • Protects patients’ rights by maintaining confidentiality of personal and financial information
  • Maintains operations by following policies and procedures

The position offers full-time employment as well as a competitive compensation package including salary commensurate with experience, medical/dental/vision insurance, HSA account, IRA with employer match, paid time off, paid holidays, continuing education.