Front Desk Agent #724153
Hotel Gasthof Gramshammer
Vail, CO
Full-time
Hospitality
Posted on September 24, 2021
Hotel Gasthof Gramshammer is hiring for: Full Time Year-Round Front Desk Agent - Hotel Gasthof Gramshammer * Full Time Year-Round Front Desk Agent Possible advancement Affordable Housing on FREE bus route. Free Ski Pass.
Job Responsibilities:
- Welcome customers and guests in a warm and friendly manner.
- Ascertains their purchasing needs.
- Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our business operations.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and work area determine customer flow.
- Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
- Facilitates correspondence with customers.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with other staff, managers, and resources.