Customer Service Representative
CLEANER’S SUPPLY is America’s Largest Supplier of dry cleaning and tailoring related product to dry cleaners and tailoring operations throughout the United States.
At Cleaner’s Supply, we believe that outstanding customer service only can happen when you have outstanding people. We currently are searching for a few fun loving employees in both the Albany and Binghamton NY areas with excellent verbal and written communication skills in English and Korean (Albany & Binghamton), English and Spanish and English and French (Spanish & French for Binghamton only) to join our growing company. The Customer Service Representative will provide world class customer service for incoming customer calls. You will be responsible for working with customers on product inquiries, placing orders, and problem resolution. In addition, we offer an incentive program that allows you to earn more!
RESPONSIBILITIES:
- Answering incoming customer inquiries, including phone and e-mails
- Establish customer relationships with follow up calls
- Process customer orders through computer system
- Grow sales by offering various specials or complimentary products
- Ensure that the customer experience exceeded all expectations
- Only candidates who are fluent in Korean, Spanish or French and live in either the Albany or Binghamton, NY areas can be considered
- Ability to communicate in an outgoing manner
- High School diploma or equivalent, previous customer service or sales
- Exceptional customer service
- Ability to type 30 WPM
- Ability to deliver quality, detailed work on a consistent basis
- Ability to work in a fast-paced environment
Send Resumes to recruitment@cleanersupply.com